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Pace service consuming 10%-12% cpu

Posted: Thu May 24, 2018 10:39 pm
by mart
The pace licence service is taking about 10% of my cpu at all times when cubase is instantiated. Not a cubase issue per se but PACE/Ilok support don't want to know and have no way to troubleshoot. How much CPU is your PACe service using if your using an ilok?

Suspicious it's Slate plugins checking their licence all the time

Re: Pace service consuming 10%-12% cpu

Posted: Thu May 24, 2018 11:25 pm
by Grim
Not getting near as bad as you......ilok barely registers use maybe peaks at 0.2% with no Slate loaded but I load a couple Slate VMR and it jumps up to 1.5 to 2% so your suspicions may be correct.
Exactly the same in Reaper so not a Cubase thing.

Re: Pace service consuming 10%-12% cpu

Posted: Fri May 25, 2018 6:01 pm
by mart
My computer spec is similar to yours actually Grim. PACE ilok support say 0.2% is an average use on a modern computer. Whatever is making it consume 10% average on mine I have no idea. They say they have no tool / verbose way of knowing whats calling the dongle. I find that hard to fathom!

Re: Pace service consuming 10%-12% cpu

Posted: Fri May 25, 2018 6:30 pm
by Grim
Check an empty project? low cpu use? Now add multiple Slate plugs. High cpu use? Contact Slate support!

Re: Pace service consuming 10%-12% cpu

Posted: Mon May 28, 2018 10:30 am
by benjaminduk
@Mart - You are right about this. Also using Slate plugins and my CPU is at 8%-9% CPU. The plugins are mainly on the Busses and Sub Mix channel. Not a lot of instances IMO so quite high.

Did you manage to find out what was causing the high CPU from Slate support?

Re: Pace service consuming 10%-12% cpu

Posted: Mon May 28, 2018 1:59 pm
by mart
benjaminduk wrote:
Mon May 28, 2018 10:30 am
@Mart - You are right about this. Also using Slate plugins and my CPU is at 8%-9% CPU. The plugins are mainly on the Busses and Sub Mix channel. Not a lot of instances IMO so quite high.

Did you manage to find out what was causing the high CPU from Slate support?
Hi Benjamin

Just now have narrowed it down to definitely Slate plugins causing it and have submitted the ticket. It might get more notice if you go and submit a ticket also. I think its Slate plugins excessively checking their licence on the iLok perhaps

Re: Pace service consuming 10%-12% cpu

Posted: Mon May 28, 2018 2:02 pm
by mart
also if you could also try starting Cubase without VCC on any channel. look at your PACE service. Then start a VCC instance and watch it again and report back just to check how that goes for you

Re: Pace service consuming 10%-12% cpu

Posted: Tue May 29, 2018 9:24 am
by benjaminduk
Ok so I tried Cubase with no VCC instance and the usage is 0%, but as soon as I add a Slate Virtual Mix Rack with nothing playing or any tracks enabled the Pace Service hits 10%-12% by doing nothing. This does not seem normal. Seems like just checking with the iLok it uses CPU, without any processing taking place.

Re: Pace service consuming 10%-12% cpu

Posted: Tue May 29, 2018 10:58 am
by Grim
They are apparently testing an update for VMR2 to "fix some issues people are having"....Maybe this is one of them.

One guy on GS is reporting 15- 30% cpu with a single VMR :shock:

Re: Pace service consuming 10%-12% cpu

Posted: Tue May 29, 2018 11:29 am
by benjaminduk
15%-30% :shock: :shock: :shock: :shock: :shock:

Well lets hope the fix will address this.

Re: Pace service consuming 10%-12% cpu

Posted: Tue May 29, 2018 11:34 am
by Grim
I've quoted a post of Slates and asked for confirmation this is being addressed.

Re: Pace service consuming 10%-12% cpu

Posted: Wed May 30, 2018 12:30 pm
by mart
benjaminduk wrote:
Tue May 29, 2018 9:24 am
Ok so I tried Cubase with no VCC instance and the usage is 0%, but as soon as I add a Slate Virtual Mix Rack with nothing playing or any tracks enabled the Pace Service hits 10%-12% by doing nothing. This does not seem normal. Seems like just checking with the iLok it uses CPU, without any processing taking place.
That percentage of CPU activity corresponds to my experience here.
I submitted a ticket to Slate a few days back but nothing back so far.

I'm actually on VMR 1.x (latest version of version 1)
But I had the same experience with version 2 which is why I went back to 1

Also for the record, Version 2 does not recall groups properly on VCC because of 'dreamstrip' limitations, which is why I went back to V1 also. Its a known issue but a big one when your recalling mixes!

Re: Pace service consuming 10%-12% cpu

Posted: Wed Jun 27, 2018 11:05 pm
by Grim
mart wrote:
Thu May 24, 2018 10:39 pm
The pace licence service is taking about 10% of my cpu at all times when cubase is instantiated. Not a cubase issue per se but PACE/Ilok support don't want to know and have no way to troubleshoot. How much CPU is your PACe service using if your using an ilok?

Suspicious it's Slate plugins checking their licence all the time
Slate support gave me a fix which was to remove the unlicensed VMS modules from the VMR installation.
If you have either of these installed "VMS Tube collection" or "Instrument collection" remove them.

https://slatedigital.zendesk.com/hc/en- ... MR-Modules

Re: Pace service consuming 10%-12% cpu

Posted: Fri Jul 06, 2018 11:35 am
by mart
Good to know.

This seemed to resolved itself by performing an total uninstall of Slate VMR and moving through several folders after that clearing out any files left over. Then reinstalling slate VMR. I had already tried an uninstall and reinstall but there may have been certain slate files left over from previous installations causing the issue.

Re: Pace service consuming 10%-12% cpu

Posted: Fri Sep 06, 2019 10:00 am
by GNP
Great to know. I had quite a few Slate modules that I didn't buy, so apparently PACE keeps running them, making its service consume up to 8% CPU.

Once I removed the modules I didn't have a license for, PACE is almost close to 0% usage. Perfect!

Re: Pace service consuming 10%-12% cpu

Posted: Tue Sep 10, 2019 8:42 am
by hamza606
ook at your PACE service. Then start a VCC instance and watch it again and report back just to check how that goes for you
https://www.dayforenews.com/

Re: Pace service consuming 10%-12% cpu

Posted: Sun Jun 14, 2020 5:35 am
by Tonegroove
This is simply amazing. I'm really enjoying the new Slate Mic, but DAMN. Cubase took forever to start up and even longer to shut down. I noticed the LDSvc.exe process was having a field day. I really wish they just didn't install those additional modules that I could care less about. I have plenty of plugins. No need to annoy me.

Another hot tip is to add all your project folders (and maybe even the entire system drives) as Windows Defender/Antivirus excluded folders. That was another thing SERIOUSLY slowing down quite a few operations.. mainly with Kontakt libraries.

What a friggin difference. I just went from super *quiz* to delighted in the last 30 minutes. Attached is a screenshot of the Slate folder after deleting all the stuff that wasn't included with the VMC ML-1.

I mean.. what's the purpose of a dongle when:
A) You have to own the hardware for the VMS stuff to really work right
B) SInce when did PACE or dongles ever really stop software cracks? NEVER.
- for good measure -
C) Microsoft sucks with its over-bearing "we shall protect you... we know better than you" antivirus mess....

Cheers!
- Sean