I’m desperate with WaveLab elements 7.11 (build 550) . The program crashes constantly. Over a month ago I wrote to Steinberg Support unanswered today.
When I installed the program I selected my Audio Device: PCI MOTU Asio. When clicking on Start It used to take more than 15 seconds to start and it was completely unstable.
I switched to Windows MME with slight improvements but the program remains very unstable.
When the program crashes the next window appears:
WaveLab stopped working
Windows is searching for a solution.
I can not close it from within the program. I need to Ctrl + Alt + Del
The program use to hang when:
Loading a File
Selecting a file already opened
Loading an effect
Loading a preset
Saving as…
Could you help me?
Thank you very much
Juanjo
PS.: I have installed Cubase 6 since June. Not even once hung. The best Cubase since Cubase for Windows.
What you describe is a system instability. Why it happens with WaveLab and not Cubase, I don’t know. I guess a software conflict.
Try on another computer to see if the same action lead to the same crashes.
You might need to reinstall Windows.
This is no fun, but I don’t see an alternative other that starting from a clean situation.
Before doing this, you could erase manually the WaveLab folder in Program Files, and reinstall, to see if that helps.
I can not imagine reinstalling Cubase and all the plugins again. It works too well to risk. Maybe I could install an earlier version of WaveLab. From where could I download it? If so, would the iLok license work?