Yeah, that’s roughly what I expected them to say.
I think there was an issue with perhaps the Behringer X-touch upon release, could have been a different unit… where the faders were very jittery. They would overshoot the destination, switch direction and overshoot again, and so on until they finally settled. Of course it took less than a second, but it was audible and annoying. So if memory serves me someone hacked that and rewrote the drivers to gradually lower the speed of the fader as it reached close to its destination and thus preventing overshoot.
So I think it’s those kinds of issues that pop up that end up being hard to solve. I’d imagine it has to do with how strong the motors are and how fast the travel is… perhaps conductivity to trigger touch… etc.
Bummer, wish there was an easy way to do it… cheaply…
Thanks for asking btw!