ISSUE: .3.5 Release wiped my sounds!

Just did a recovery using Time Machine of the Nuendo 6.5 app from before the last maintenance release. The archive from Nov 3 had 90 files in the VST Sounds folder. After the “update” there were 2.

I’ve filed a ticket, I’ve posted on the thread announcing the update, and now I’ve properly formatted a post with the prefix “ISSUE” - still not one word from SB. I know Timo is on vacation, but if a customer files a support ticket. Isn’t the company supposed to at least CONTACT them???

What’s going on???