Retrologue preset menu missing

After reinstalling my OS, win7 64bit, and my DAW, Sonar X3, and all my software plugins. I have found that Retrologue and Padshop have no drop down Factory Preset menu’s in the plugin GUI’s where there was before reinstallation (usually at the bottom in the middle of the GUI). When I load an older project with Padshop or Retrologue in it the drop down menu’s are there. I have deleted and reinstalled but no joy the menu’s are still not there. A very odd problem, just cant seem to work it out. Can any-one point me in the right direction?