UR22 PLEASE help me

This section is about Steinberg's UR and UR-RT USB audio interfaces product range
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Tompaloka
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UR22 PLEASE help me

Post by Tompaloka »

Hey,

So i have a NEW Asus Vivobook 15 that I’m using with the soundcard Steinberg UR22. The issue i have is that it randomly disconnects, like it loses Power and shuts down randomly, then 2 seconds later connects. It’s powered from the USB port on my laptop. I’ve tried all USB ports but no difference, tried reinstalling drivers, nothing.

The ONLY thing that works, is if i unplug my Laptops power supply cable, and let it run on the battery!?

How is that making sense?! Help please.

Sb408
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Re: UR22 PLEASE help me

Post by Sb408 »

Have you looked at
> Control Panel > Power Options > Change Plan Settings > Change Advanced Power Settings
Expand
+ USB Settings
Then there's a thing called USB Selective Suspend -> Disable?

Maybe you already looked at that. I had some strange usb behavior kind of like that.

Sorry if useless idea!
I don't know why it would go to sleep when power is plugged in instead of on battery.
Steinberg UR22 Interface
Steinberg Cubase Artist 10.5
Toontrack Ezdrummer
Adobe Audition

HP Elitedesk G1
Macbook Pro mid-2012
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