Error caused by samplerate

This section is about Steinberg's UR and UR-RT USB audio interfaces product range
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NeilCl
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Error caused by samplerate

Post by NeilCl »

Hello everyone

So I've got a problem..
My UR22 only functions (kinda) properly at 192kHz. When I try to change the samplerate to anything lower than that, the usb light on the device will start to flicker and the audio that's playing on my pc falls away. Sometimes it comes back and then falls away again immediately.
When I use the interface at 192kHz, it still does stops sometimes, but way less often (So I can somewhat use it in this mode).

I've installed the latest firmware and drivers and re-installed them multiple times.
On other pc's the audio interface works properly, it seems that it only does this on my laptop (Asus Vivobook)

Does anybody known what could cause this problem?
Kind regards

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