We are sorry, but there has been an issue with the download host, leading to corrupted Installers. Users which qualify for the Cubase 6.5 / Cubase Artist 6.5 Grace Period update and have downloaded the corresponding file are not affected!
Please accept our apologies for any inconvenience caused and we hope you’ll soon enjoy the new features of the 6.5 update!
UPDATE:
All customers who purchased the update, should have received a new download link in their Asknet account by now. Please use this link to download the update!
Thanks for choosing Cubase!
Helge Vogt
Product Marketing Manager Cubase
Steinberg Media Technologies GmbH
Helge,
I can not purchase but downloading (so far so good) from ftp. Would like to do the payments but how if my cart still appears to be empty?
greets
Downloaded new ver from ftp site (as per Helge’s note).
Extraction goes ok, but at the end it stops with ‘Installer has stopped working’.
Cannot proceed any further. The Steinberg_Cubase 6.5 folder created contains *.msi files, Additional Content folder etc. and a Setup.exe.
Double-clicking the Setup.exe says the same message, (that it has stopped working). The *.msi packaged files won’t work, stating ‘Another version of this program is already installed. Installation of this version cannot continue…’
And now I’m bored.
I’ve tried twice to do the unpack; rebooting in-between.
Hmmm… ok, well thanks for that. I’ll give it a go. But how does this relate to Helge’s new ‘link’ (to the ftp site download), which is what I am trying…? Just curious…
My point being, I’ve got the problem (‘installer has stopped working’) with the file at the ftp site link; is it going to be the same file at the AskNet site…?!? (which i am trying to d/load now.)
No, your download was interrupted before it was finished. Please check your Asknet account for a new download link or re-download from the ftp (though Asknet is faster).
Hi Helge - no, sorry. Both times the file fully d/loaded ok (758,243 Kb). From the ftp site, or just now from AskNET. Then, the unpacking/extraction got to the end of its process and then the (Windows) message ‘Setup has stopped working’. I hit the ‘view details’ button and it says Setup.exe has crashed.
Is is safe to download from the link provided at time of purchase (about 2 minutes ago 11:50 am EST) or is the ftp link still recommended for Mac OXS?
Best regards,
Wally Edited Message
It is safe!!!
I downloaded the Mac OSX installer from the link provided at time of purchase. No problems opening the installer and no problems with VST Performance etc so far
EDIT:- no, still crashes at end of extraction/unpacking…! Do you have a Vista box with C6.0.5 around anywhere perhaps, you could try this on…? Also, I have a thread open, for others to post their results on Vista32 in the main forum. I know its not supported, but C6.0.5 is perfectly fine…
More to follow this evening.