This is the status regarding the process with the official retailer here now. They did not find me with my elicenser control center code obviously, which sounds bad and off to me! We where talking through the phone. Now i sent my activation code to them in order for Steinberg to take an extra look into my account and registration information and we will know next step by Tuesday I also want to update from this license to Cubase artist 10.5. That was the main point also for buying a new lap top.