Well I know even less than I thought I did, because I can’t find Wavelab 6 preferences anywhere on Windows 7. If the elicenser update and maintenance run doesn’t fix it, which I thought it might, you might try uninstalling and reinstalling Wavelab. And moving the dongle to another USB port. Even presets were in the Wavelab program files folder in Wavelab 6, so anything else might be in there also.