Cubase 6.5 / Cubase Artist 6.5 update available

[Guest]

I will do a paypal complaint now request my money back if i don't get a link today.

What features were you wanting that don't exist in the current 6.06 update?

[Whatisvalis]

I will do a paypal complaint now request my money back if i don't get a link today.

What features were you wanting that don't exist in the current 6.06 update?

Probably all the feature in 6.5 since that's what he purchased.

[unqlenol]

I would love it if one of the mods could comment on one, imho, very NB question:

How does a paid 'new version' update resolve the lanes debarcle?

The corruption of workflow introduced by the V6 lanes system was a nasty surprise for users.
A kick in the family jewels, so to speak.
I bought V6 and the lane system is unusable to me, particularly with midi lanes.
So I paid for V6 only to have my workflow bombshelled.
This should get resolved in a maintenence update. It's not a case of fixing a bug since its not a bug, but it is still a bad problem that nobody asked for.

I have no objection to SB charging for a new version. That's cool.
When anti-whingers say 'Ah, if you don't like it just don't pay and don't upgrade' ...I completely agree with them.
However, using that argument here is misplaced, as one must be given a true choice.
SB, fix my lanes that you so royally broke without asking me for money.
Don't put me in a corner and ask me for money to solve this problem you created. It's a principle, not the amount.
It's an old old story, with the 64bit bridge shenanigan being the most laughable of examples.

No lane fix in 6.06? None mentioned in the release notes. C'mon then, what's the plan...Do tell.

Give me the choice to not upgrade by leaving me with a useable V6. I call this 'Integrity'.
Since there has been no re-assurance that the lanes issue will be resolved in V6, I can only assume that it never
will be. That's right SB, break something then put your customers into a corner for them to have it fixed.
If 6.07 is going to show us the lane solution, then give us a clue as to your intention and we can then just chill out.
If you are not intending on amending lanes in V6, then be forthcoming and just *tell us*.

In other threads focusing on the lane issue, SB mods promised that their customers would not be ignored on that point.
It's a case of SB must make good on there promises in a clean and honest way.

I love Cubase, but I don't always like the communication I get from Steinberg.
Yes, I will eventually upgrade, but in terms of long term relationships, there is much to be said for being straight and forthcoming. Somehow it seems to me that SB need to work even harder on their communications and self-representation.

[Arjan P]

If 6.07 is going to show us the lane solution, then give us a clue as to your intention and we can then just chill out.

Forget it man. You think they let customers pay 50 euros for the improved lane comping in 6.5 and then give the same away for free in a 6.07 version? Besides, we've been through all this already many, many times in various threads.

[Guest]

It's a principle, not the amount. It's an old old story, with the 64bit bridge shenanigan being the most laughable of examples.

I don't see a reasonable comparison here since the technologies vastly differ, in that the user can choose which OS is used and any plugins that Steinberg make or support are all 64 bit compliant.

Yes, I will eventually upgrade, but in terms of long term relationships, there is much to be said for being straight and forthcoming.

No software manufacturer can afford to be completely forthcoming but OTOH Steinberg are forthright in their dealings as far as I can see and things like bit bridges or DirectX don't really amount to valid complaints as those technologies are either obsolete, incompatible with other OS's or relative to third parties.

On a side note (bearing in mind that this is a Sticky), what problems are you having with Lanes in relation to MIDI?

[unqlenol]

If 6.07 is going to show us the lane solution, then give us a clue as to your intention and we can then just chill out.

Forget it man. You think they let customers pay 50 euros for the improved lane comping in 6.5 and then give the same away for free in a 6.07 version?

I agree with you. Therein lies the problem.

[Guest]

Forget it man. You think they let customers pay 50 euros for the improved lane comping in 6.5 and then give the same away for free in a 6.07 version?

I agree with you. Therein lies the problem.

Sometimes we can be quick to call for apologies, while at the same time pledging our allegience to the Steinberg cause and yet we only realize our own definition of what we see as being the necessary components for a long term relationship between customers and a company making our most often used software, as it pertains to money; it is no more or less over the product cycle as pointed out already by staff.

[unqlenol]

It's a principle, not the amount. It's an old old story, with the 64bit bridge shenanigan being the most laughable of examples.

I don't see a reasonable comparison here since the technologies vastly differ, in that the user can choose which OS is used and any plugins that Steinberg make or support are all 64 bit compliant.

Yes, I will eventually upgrade, but in terms of long term relationships, there is much to be said for being straight and forthcoming.

No software manufacturer can afford to be completely forthcoming but OTOH Steinberg are forthright in their dealings as far as I can see and things like bit bridges or DirectX don't really amount to valid complaints as those technologies are either obsolete, incompatible with other OS's or relative to third parties.

On a side note (bearing in mind that this is a Sticky), what problems are you having with Lanes in relation to MIDI?

Fair enough, the 64bit bridge issue is a less then fair comparison (though still laughable considering that Jbridge sorted all that out for cheap....while SB couldn't). Legacy support should be factored in when taking care of longtime customers.

Regarding SB being forthcoming, again I see your point, but in this situation, SB does not come across the right way to me. This is why I say that perhaps better communication is needed. Thing is, releasing a product is a form of communication. To release a product that has fixed a mess, but then charge, is a communication of sorts.
I get that it all washes out the same over time. But in the moment, it comes across as a bit 'off'.

I stand by what I said. The lanes issue should get resolved in V6, not in a paid upgrade with a bunch of other features that are most likely of absolutely no use to me. Like what everybody else said.

If you look in the release notes at what has changed in midi lanes/comping in v6.5, then you will get an idea of what was wrong in V6. In essence, the midi lanes were overhauled in V6 and treated in the same way that audio lanes were.
This created havoc as all midi lane editing was grouped and one could not play back overlapping midi events. Huge mess for the midi junkies.

There was alot of fussing about the new lanes/comping system in V6 and quite a few threads about it, some re:audio, some re: midi and some both.
FYI, here is one:
http://www.steinberg.net/forum/viewtopi ... =19&t=3232

[unqlenol]

Forget it man. You think they let customers pay 50 euros for the improved lane comping in 6.5 and then give the same away for free in a 6.07 version?

I agree with you. Therein lies the problem.

Sometimes we can be quick to call for apologies, while at the same time pledging our allegience to the Steinberg cause and yet we only realize our own definition of what we see as being the necessary components for a long term relationship between customers and a company making our most often used software, as it pertains to money; it is no more or less over the product cycle as pointed out already by staff.

Arjan, again you make a very valid point. I still feel that in this case it does not apply. The midi lane function had become a crucial aspect in midi workflow. SB duffed it up in V6, and I still can't imagine what they were thinking.
Yes, it all washes out in the end. But give the user a chance to say ' No, I won't upgrade. I don't value the new version and I don't want to spend money on it' By leaving a big wound in the older version, we are sort of forcefully ushered to keep investing. I just don't like that in principle. Call it 6.5 and charge....fine.....but wow me with some really amazing new features if you want more money from me right now. I don't charge people for stuff, make a mess, then charge them again to fix it. I just fix it.

[Arjan P]

Ehm, that wasn't me..

[Guest]

Ehm, that wasn't me..

it must be a Jedi mind trick.

[unqlenol]

Ehm, that wasn't me..

oh.......sorry man

[Jari Junttila]

Hi!
I just upgraded to C6.5.. everything went well except my padshop does not have any sounds(no waveforms).
I´m pretty sure installer installed them in wrong place, now what file do I have search and it should be?
TIA
-J-

[cenk]

Hi!
I just upgraded to C6.5.. everything went well except my padshop does not have any sounds(no waveforms).
I´m pretty sure installer installed them in wrong place, now what file do I have search and it should be?
TIA
-J-

Hello Jari,

I've solved a similar problem from media bay. Padshop was installed successfully but there were no presets. I've selected Padshop from its installed location at media bay.

Hope this helps,
Cenk

[mrains]

Has anyone in Australia managed to pickup a copy yet? I've emailed two shops and they didn't know anything about the update. It would be good if we could order online like Europe.

[Henry1970]

Don't think it's in any shops, isn't it download only??

[mrains]

Don't think it's in any shops, isn't it download only??

Seems I can! That's great. I hope we can buy more products on-line in the future. I was confused by the "Buy It Now" button which displays a list of distributors. On reflection this probably refers to the boxed product for 6.5 rather than the upgrade.

[embryo69]

Hi, i need help please. firstly my apologies if my issue has been addressed before.

My problem; I was previously running Cubase 5.5 on my Win7 64 bit with both 32 and 64 bit vers. and just earlier today purchased the Cubase 6 update pack from the authorized local rep. Installation went through smoothly and i managed to download 6.06 update and installed successfully. However I can't seem to update to 6.5? I went to the "grace period" page and did as was advised inserting my elicense code and was very surprised to see the message that i am not entitled to the 6.5 update? I was told by the rep very confidently and also reflected on the Steinberg site that i am? Perhaps i kissed out something or did not carry any proper procedure during the Cubase 6 update?

Would really appreciate your kind attention and advice pls. Thanks in advance.

regards

RA

[CWS]

1st thing I would do is update your E-license. Open the e-license control center then hit the maintenance button on top. It should show Cubase 6.5 as one of your license.

[embryo69]

Thanks CWS, i did just that and tried going to the "Grace Period" page and used my USB eLicemcer no. instead of the Soft eLicencer and managed to see the new page listing the 6.5 update download page but when i select the windows (0.72gb) update file i get an error message "The page cannot be found (404 Error)"

Any other way? Thanks in advance.

[CWS]

Not sure about that. Hopefully someone from Steinberg can chime in or you can send a support request form. They are usually pretty quick about getting back to you..... Good luck !

[Scissorhands]

Hello Topsould,

I have send you a PM.

Cheers,

Chris

Chris, I'm having the same problem as Topsould. I tried to send you a PM, but it seems to be sitting in my Outbox so, I thought I'd respond here.

To refresh your memory, I'm trying to move from 6.0.5 to 6.5, but I keep getting an error 1603, whether I try to install 32-bit or 64-bit versions. All of the other components in the installation package install fine. Then when I try to uninstall 6.0.5, I'm told that there's a network "String" and I can't do it. Strangely, when I open Cubase it seems to be working fine and the splash screen says it's 6.5...BUT, when I try to update to 6.5.1., it tells me that the program to be updated may be missing.

Finally, I'm not sure if this is in any way related, but when I open this Cubase "semi-6.5" I can't add any of the VST2 plug-in effects that show up in the menu to a slot. I select them, but they don't appear.

Do you have any advice on any of this?

[Scissorhands]

I'm not sure why I didn't come across this when I was searching before, but here's the fix to the Error 1603 that I had when I was trying to upgrade to 6.5: http://www.steinberg.net/forum/viewtopi ... 19&t=19969.

I hope this helps anybody else who was having difficulties.

[embryo69]

Hi Please help me. I've just purchased, installed, updated from Cubase 5 to 6, activated and registered Cubase 6 and have been having difficulties trying to update through the Grace Period page which has verified that i qualify for the free 6.5 update at http://www.steinberg.net/en/support/grace_period.html

My problem is everytime i try to download the windows 6.5 update i get a new opened page that gives a "Error 404"
Is there supposed to be another site that i can download from please? Thanks in advance.

RA

[Jari Junttila]

Still no sound in padshop.. no waveforms show up.. tried reinstallation of padshop, but no help..
Could have it installed this one to wrong place "FCP_SMT_113_Padshop.vstsound", right now it´s in C:\Users\****\AppData\Roaming\Steinberg\Content\Padshop\VST Sound..