Strange "Cubase 7 upgrade from Cubase 4/5" ISSUE

[anorganik]

Hi There,

I already contacted Steinberg Support in this case, but had no answer yet.
I ordered the Cubase 7 Full version upgrade from 4/5 because i'm was a 5 user till now.
The darkblue box arrived before Christmas, but when i opened i was a bit surpriesed, because
on the license page with the serial number was written this:
Cubase 7 Artist update from Cubase 4/5.
And the serial number starts with 0240. (photo attached)

Anyone can confirm it is an upgrade to the Full Version despite it's written upgrade to Artist version.
I payed the Full upgrade price and i want the Full version - not the Artist version, the package is dark blue,
but this license page is totally confusing...

Thank you!
Gábor

[ldongo]

Dear Gabor,

you don't have to worry. It is not possible to go from Cubase 4/5 to Cubase Artist 7. Though the name on the sheet is indeed incorrect (new sheets have been printed by now), the activation code works and it will download a full Cubase 7 license into your USB-eLicenser. Please give it a try and should you have any issue, you can contact support or just send me a PM.

Sorry for the inconvenience!

Regards